Welcome to our website! To ensure that you understand the shipping of your order, below are our shipping terms. By purchasing on this website, you agree to abide by these terms.🚚🚚
Shipping Range
We offer shipping services covering the whole of Europe, including but not limited to the following countries: Germany, Czech Republic, Italy, Spain, Netherlands, Belgium, Sweden, Denmark, Austria and other European countries. Please refer to our website for specific shipping countries and regions.
Shipping Time
The processing time is generally 2 working days, and the specific delivery time may vary depending on the destination and the selected shipping method. Usually, the standard delivery time is 4 working days. During peak periods or promotions, the delivery time may be longer.
Logistics Partners
We work with a number of trusted logistics companies, including DHL, UPS and FedEx, to ensure that your order arrives safely and quickly. You will receive a confirmation email with a tracking number after shipment so that you can know the delivery status of your package in real time.
Shipping Costs
Shipping costs are calculated based on the weight of the order, the destination and the selected shipping method. All costs will be clearly displayed at checkout.
International Shipping
For international orders, customs duties and import taxes may apply, and the specific fees are determined by the customs regulations of the receiving country. Customers are responsible for the relevant costs, and we recommend that you check the relevant information before placing an order.
Address Confirmation
Please carefully confirm the delivery address when placing an order to ensure that the information is accurate. We will not be responsible for delivery delays or loss due to incorrect addresses. If you need to modify a submitted order, please contact our customer service team as soon as possible.
Problem Handling
If there are any problems during the delivery process, such as lost, damaged or delayed packages, please contact our customer service team in a timely manner. We will do our best to assist you in resolving the problem and ensure that your rights are protected.
Thank you for choosing our website to shop, we will wholeheartedly provide you with quality shipping services! If you have any questions, please feel free to contact us.